All packages will be shipped via the trackable method. Once our company will ship the forward tracking number to us, we will in turn send you the tracking number via email. See. below is an approximate delivery time to your country / region.The estimated delivery time :
1)United States, UK, Canada, Spain, France, Korea, China, Japan, Australia/New Zealand ~ 14 to 21 working days
2) Mexico, Norway, Sweden, Netherlands,Greece and all other countries ~ 14-35 working days
3)Argentina,Brazil ~ 40-60 working days
Important note: please note that all estimated delivery times are quoted based on normal conditions. From time to time, we experience a large volume of international traffic, especially during the holiday seasons. In addition, it should be noted that customs in some countries requires a longer time to clear and scan incoming packages, which explains the difference in the estimated delivery times mentioned above.
Express delivery by DHL, fedex, aramex courier service, UPS or equivalent (6-13 days):
For requests to update your order for Express delivery, please send us an email at firstname.lastname@example.org immediately after placing your order with us and we will reply to you with quotation and invoice for online payment. Please note that Express delivery costs approximately USD 30-50 per unit, depending on the country in which it is shipped.
The order processing time:
Please note that the order processing time must be Added to the delivery time to get the Total time it takes to receive the order after it has been placed. The order processing time is between 4-7 working days, and used to check your order for quality control, packing, shipping labels printing, and forwarding it to our shipping company for dispatch.
We will not be able to cancel orders once they are processed. Usually, if you do not email us within 5 hours after placing an order, there is a high probability that we will not be able to cancel it. However, please email us email@example.com as soon as possible if you want to cancel your order.
Orders that cannot be delivered
All packages that have been rejected, unclaimed from the local post office, cannot be delivered to the address because you entered the wrong name or address when you placed your order will not be our responsibility. We reserve the right to collect and deliver 30-50% of the value of the goods, if this happens. So please remember to check your address carefully when you place an order. :)
If your received package seems to be missing any items, please don't worry! We deliver orders in multiple / individual packages from time to time, due to weight restrictions, and to facilitate faster delivery once the item is in our warehouse. Just write us an email firstname.lastname@example.org and we'll take care of it immediately. :)
Once your order is shipped and our database is updated with your online tracking number, we will send you an email with online tracking information that you can use to track your package. If it was 7 working days and you still haven't received this email from us, just email us email@example.com and we will check it for you at once.