Our policy lasts 30 days. If 30 days have passed from the date of purchase, unfortunately, we can not offer you a refund or exchange.
To be eligible for a refund, your item must be unused and in the same condition you received it. It must also be in the original packaging.
Some types of goods are exempt from return. Perishable goods such as food, flowers, Newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials or flammable liquids or gases.
Additional non-refundable items:
Downloadable software products
Some subjects of health care and personal hygiene
To complete your return, we need a receipt or proof of purchase.
Please do not send your products back to the manufacturer.
There are certain situations where only a partial refund is granted (if applicable).
Any item is not in its original condition, damaged or missing for reasons unrelated to our error.
Any item that is returned more than 30 days after delivery.
Refund (if applicable )
Once your return is received and confirmed, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or refusal of your refund.
If you are approved, your refund will be processed and the credit will be automatically applied to your credit card or original payment method within a certain number of days.
The repayment or lack of reimbursement (if applicable)
If you have not received a refund yet, please check your Bank account first.
Then contact your company credit card, it may take some time before your refund is officially posted.
The next contact is your Bank. Often there is a processing time until the return of funds.
If you have done so and you have not yet received a refund, please contact us at firstname.lastname@example.org
Sale of goods (if applicable)
Only regular items are returned, unfortunately, items for sale cannot be returned.
Exchange (if applicable)
We only replace items if they are damaged or damaged. If you need to exchange it for the same product, send us an email at email@example.com and send the goods to the address:Russia, city Belgorod, Gazovikov street 11 apartment 128 index: 308036
If the item is marked as a gift when you buy and ship directly to you, you will receive a gift for the amount of your refund. Upon receipt of the returned item, the gift voucher will be mailed to you.
If the item wasn't marked as a gift with purchase, or the donor has sent the order himself to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return the goods You need to send the goods to the address:
Russia, city Belgorod, Gazovikov street 11 apartment 128 index: 308036
You will be responsible for paying their own shipping costs of the goods. Shipping charges are non-refundable. If you receive a refund, the shipping cost will be deducted from your refund.
Depending on where you live, the time that may be required for your exchange product for you may vary.
If you send goods at a price more than $ 50, you should consider using a trackable shipping service or shipping insurance. We do not guarantee that we will receive your returned item.